Pricing

You can choose between monthly, six-monthly or annual payment intervals.

Depending on the payment interval, different payment methods are available to you:

• SEPA payment (monthly, 6-monthly and annual payments)
• Credit card payment (monthly, 6-monthly and yearly payments)
• Paypal payment (monthly payment only)
• Payment on account (only six-monthly or annual payment and activation by our support required)
• Payment in advance (six-monthly payment only)

Yes, this is possible. Log into the system and select the up/downgrade button under "Contract->Subscription". Select your new package and perform a package upgrade. The upgrade becomes active with the next billing period. If you wish, you can also activate the upgrade immediately for a (pro-rata) one-off payment.

Yes, that is possible. Log into the system and select the up/downgrade button under "Contract->Subscription". Select your new package. If you downgrade, the smaller package is available to you from the next payment interval. This means that you can still use your current larger package until the end of the period you have already paid for. At the end of this period, the system will then renew your subscription with the selected smaller package.

Of course you can also send us your tender documents to support@bbbserver.de. Many of our customers are authorities or public institutions that are forced to place orders via a tendering process.

Of course. Are you looking for a complete solution for an entire organization, an entire association or even an entire federal state? Then we would be happy to discuss your wishes with you personally. Customizations or dedicated server infrastructures can also be implemented. Simply send us your request to support@bbbserver.de.

With the directly booked packages (up to 10,000 simultaneous connections), we offer you standard support via email. E-mails are usually answered within 24 hours.

Of course, for larger purchase quantities or against separate conditions, we also provide you with personal service level agreements and guarantee your desired response times. Please send us an inquiry about this.

The telephone dial-in option for the video conferences is included in all packages free of charge. A German landline number is displayed.